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Meet Our Community Team

The team at Quail Park at Shannon Ranch is here to provide you with caring, personalized support 24 hours a day, every day of the year. Meet our team and see why our modern aging community is the only place to be.


Jeff Moyer

Executive Director

Prior to taking the helm at Shannon Ranch, Jeff served as the Executive Director of our sister community in Visalia, Quail Park on Cypress, for 3 1/2 years. He has worked in the senior living industry since 2012. Prior to that, he was the Executive Director for an agency that provided housing and employment supports for adults with intellectual disabilities. Jeff has always been passionate about helping people experience high quality lifestyles despite limitations placed upon them by physical or cognitive barriers.

Jeff attended Colgate University in Hamilton, NY and graduated in 1991 with a BA in English. He and his wife, Alison, live in Visalia with their daughter. They moved here from Connecticut in 2015 to join the Quail Park family and have been extremely pleased by how warm the welcome – and the weather – has been from the Central Valley! Jeff is an active member of the Visalia Downtown Rotary. He is also a Kaweah Health Ambassador and a member of their "Healthcare for Today and Tomorrow" Community Advisory Group.

Norma Cortes

Life Engagement Director

Norma has been with Quail Park since 2019. She is a positive and enthusiastic business professional with over 20 years of solid work experience in the areas of customer service and marketing. Her primary work experience was in the Gaming & Hospitality Industry working for the Tachi Palace Hotel & Casino. She is fully trained in the aspects of “Servant” leadership and is driven to serve the needs of her Community Team Members as well as those of the Quail Park residents. Norma also strives to instill memorable and engaging interactions for the Quail Park community by creating a fun and enjoyable environment.

Norma has grown up all her life in the Central Valley graduating from Coalinga High School. She currently resides in Visalia with her husband and two children. In her spare time, Norma is an advocate of healthy living and an avid runner who participates in various 5K, half-marathons, and fitness competitions around the valley.

Norma treasures her role as Life Engagement Director and looks forward to many years of assisting the community beginning with a warm smile every time you see her.

Miguel Lopez

Director of Signature Dining

Miguel began his culinary career at the age of 16 working for the Vineyard Inn Restaurant in Lemoore, CA. He was inspired by his father Antonio Lopez who is currently an Executive Chef. Prior to working at Shannon Ranch, Miguel was mentored by Chef Jerome (“JR”) who gave him an opportunity as a Sous Chef with Adventist Health in Hanford where he eventually stepped into the role of Executive Chef.

Peggy Silveira

Business Office Manager


Peggy comes to Quail Park with fourteen years of experience in Human Resources, which she began as the HR Manager for Target in 2007. Prior to working in retail management she worked for Tulare County for five years in Administration. Peggy graduated from Chapman University with a B.S. in Organizational Leadership. She has a passion for building strong relationships. She was born and raised in Tulare where she resides with her husband and son. She is honored and excited to be part of Quail Park at Shannon Ranch, as the Business Office Manager.

Carlos Rios

Director of Engineering

Carlos has served in the senior care engineering trade for over twenty years. His professional experience includes working with seniors in an assisted living environment and fifteen years of law enforcement.

Before moving to Visalia in 1980, Carlos was born, raised and educated in Exeter, Ca. He is the youngest of five children and remains close with family and 95-year-old mother. Currently he lives in Visalia with his wife Elizabeth and 6 sons. He enjoys camping, fishing, home improvement, and being a part of the lives of his eight grandchildren. He is a lifelong fan of the Pittsburgh Steelers who own six undisputed super bowl titles. He and his wife are regular attendees at Gateway church.

Carlos' life motto is: “So in everything, do to others what you would have them do to you.” Matt. 7:12

Lauri Aguilar

Community Relations Director

Lauri has a successful background in public relations, sales, marketing, and advertising. Her innovative and genuine approach is what drives her success. It is within senior living that she has found her passion. She gives back to the community through service as a board member for the Visalia Host Lions in which she was recognized as Lion of the Year in 2019. She shares her success with her loving family and enjoys the simple pleasures of life and their family time.

Lauri joined the Quail Park at Shannon Ranch team in May of 2021 and feels blessed to have the opportunity to share in the lives of residents and their families.

Leslie Hayes


Director of Business Development


Leslie comes to Quail Park with a host of credentials mostly in the hospitality venue. Leslie has twenty-five years of community service and nine years as producer of the Heart Spectacular Celebration. Leslie was instrumental in procuring funds for the Cardiac Services Program at Kaweah Health.  She also served several terms on the Sequoia Symphony board and the Tulare County Symphony League board.


In addition, Leslie's passion for her community resulted in raising money for many non-profit organizations in Tulare County including the Boys and Girls Club, CASA, The Creative Center and the Visalia Rescue Mission.


Leslie's twenty-five years as owner and lead designer of a full-service event planning company has led to multiple awards for her unique and colorful designs and styles. She has extensive training in business management, problem solving and community relations. Her work abilities are backed up by her experience and knowledge.


Leslie is a mother of three wonderful children, all of whom have been involved in the Visalia Community as graduates of Redwood High School and have earned some spectacular achievements. 

Every Day Is a Celebration