She has always had an incredible passion for seniors and is a natural caregiver. Lenette started with Quail Park in Arizona and transferred here to Visalia. Lenette has 6 wonderful children she shares with her husband. Lenette enjoys camping and doing anything outdoors. Lenette also enjoys supporting and watching Raider’s football and spending time with her family.

Meet Our Community Team
The team at Quail Park on Cypress is here to provide you with caring, personalized support 24 hours a day, every day of the year. Meet our team and see why our modern aging community is the only place to be.
Management

Lenette Otero-Gross
Executive Director
In 2001, Lenette started working in the senior living industry in Arizona as a Server in the dining room. She quickly rose through the ranks as a Dining room Manager, then Cook, then Business Office Manager/HR and now she is an Executive Director.

Brianna Ramirez
Human Resources Director

Eddie Huerta
Engineering Director

Linda Montion
Human Resources Manager

Laura Cervantes
Life Engagement Director
Hello, my name is Laura Cervantes I have many years of food and beverage experience and knowledge. With more than 15 years in the industry my background spans from small independently owned restaurants to large franchise restaurants.
I have held the following positions in the Hospitality industry including General Manager at a bar and grill. Food and Beverage server and bartender. I have been recognized throughout my career for my creativity in working with whatever I have in front of me. My commitment to Quail Park on Cypress is to provide the ultimate experiencefor the residents. I enjoy wine tasting and spending time with my Son and daughter when I am not at work.

Machele Johnson
Customer Experience Manager

Kimberly Jensen
Community Liaison
Kimberly is all about connecting Seniors in our community with the resources they need to make their life easier.
For the past three years she has had the honor of acting as a senior informational resource for church groups, doctors offices, senior communities, hospitals and skilled nursing facilities. “There is nothing more rewarding than to build relationships with our wonderful community and help whenever I can!”

Keturah Rivera
Director of Signature Dining

Crystal Alaniz
Resident Care Manager